Dear Teltonika, I try to reset remotely a RUT240, which I succeeded, but unfortunately I cannot command it to connect to RMS. Moreover I have the following Warning message in RMS platform that says that the device need additional authentification. The problem is that I don’t know how can I perform remotely this additional authentification.
To proceed with the additional authentication, could you kindly check if you can find the Authentication code on the Device details page in RMS? This code can be inserted remotely using an SMS Utilities command.
You can send the following command via SMS using the SMS Utilities to configure the authentication code:
Enable Monitoring after a few seconds: <admin password> monitoringon
Additionally, could you confirm if the device is not registered under another company in RMS?
Moreover, it appears your device has an outdated legacy firmware version installed. I recommend updating it to the latest legacy firmware, which can be downloaded from here.