Access to the RMS portal

Hello,

I cannot connect to my RMS account. I get an issue “You currently do not have any devices linked to this account while having Teltonika ID 2 step verification enabled. Please contact support to have 2 step verification disabled.“

Hello, aleks,

I’ve sent you a form to fill out, put in your contact details & use the ID 17655 for the Ticket ID field, I’ll reach out to you shortly after.

Regards,
M.

Hello,

The issue has been resolved by resetting the 2FA for both of the users accounts.

Regards,
M.

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