Since my first case was closed on February 9th, I’m opening this one.
I saw in another customer’s case with 5G problems that there is a newer modem firmware RG501QEUAAR12A11M4G_04.200.04.200 than my currently installed RG501QEUAAR12A09M4G_04.200.00.000. I would like to try this, or better, the latest one if available. Could you please send me the download link for both firmware so that I can go back in case of an error?
I have sent you a form to fill out. Once completed, I will contact you privately and provide both modem firmware versions files. Please use ticket ID “7648”.
Also note that when you use “passthrough” mode (and possibly also “bridge” mode) you cannot get more than about 250Mbit/s for now. I reported that (and others did), and they are looking into the issue.
I had to select NAT mode to work around this issue.
Ok that is indeed slow… we have modem firmware RG501QEUAAR12A08M4G_04.200.00.000 and we have 5G with band N78 and it gives 250Mbit/s in passthrough mode and 650Mbit/s in NAT mode, while the network itself has >1Gbit/s performance on other devices.