2 TRB500 still match slower download then my Smartphone

[tom]

Since my first case was closed on February 9th, I’m opening this one.

I saw in another customer’s case with 5G problems that there is a newer modem firmware RG501QEUAAR12A11M4G_04.200.04.200 than my currently installed RG501QEUAAR12A09M4G_04.200.00.000. I would like to try this, or better, the latest one if available. Could you please send me the download link for both firmware so that I can go back in case of an error?

I’m surprised that these aren’t on the homepage.

Regards Thomas

[Marija]

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately and provide modem firmware version file. Please use ticket ID “7648”.

Best Regards,

[r.janssen]

Also note that when you use “passthrough” mode (and possibly also “bridge” mode) you cannot get more than about 250Mbit/s for now. I reported that (and others did), and they are looking into the issue.
I had to select NAT mode to work around this issue.

[tom]

At the moment I have 100 with the TRB and 150 with the mobile phone. And that in both modes NAT or passthrough

[r.janssen]

Ok that is indeed slow… we have modem firmware RG501QEUAAR12A08M4G_04.200.00.000 and we have 5G with band N78 and it gives 250Mbit/s in passthrough mode and 650Mbit/s in NAT mode, while the network itself has >1Gbit/s performance on other devices.

[tom]

that sounds like wrongly set mtu

try

or on Windows
netsh interface ipv4 show subinterfaces

netsh interface ipv4 set subinterface Ethernet mtu=1464 store=persistent
netsh interface ipv4 set subinterface wifi mtu=1464 store=persistent

you can check with wireshark

Regards Tom