Teltonika, what has happened with your responsiveness since Jan?
I see many questions (=customer problems) not replied in this category and submitted within 19 days. Dec 2025 and earlier questions have replies.
Please take actions so we users get our problems fixed.
Thank you!
Hello,
Thank you for raising this and for your patience.
You are absolutely right, response times in this category have not met our standards since January and we are sincerely apologize for this. This is not intentional and we are addressing this issue right now. We understand how important are timely and correct replies to all inquires. We are currently working to reply to all inquires that we already receive and making sure that in the future this does not repeat.
Thank you for your understanding and for helping us to improve.
Sincerely,
Dominic