Update 1: When charging starts, I hear a sizzling sound from behind the connector inside the charging device and after 2-3 seconds, charging stops with a proximity pilot fail error. And I see in the application that the Temperature rises very quickly from 34 degrees to 60-65 degrees.
Until today, the charger worked properly with a Mennekes 3p32A Typ-2 cable. Now charging does not start. Immediately a Proximity pilot faild message appears on the charger. The car is a BMW ix3 2021.The charger is connected to 1 phase.The charger is controlled by an Eastron SDM72D smart meter.The cable works perfectly on other chargers.I have already restarted the charger.I am attaching a picture of the cable and the logos.
-----BEGIN EVENT LOG-----
2025-07-21T14:51:45+02:00 System started
2025-07-21T14:58:39+02:00 EV connected
2025-07-21T14:58:39+02:00 Proximity pilot fail
2025-07-21T14:58:39+02:00 EV disconnected
2025-07-21T14:58:59+02:00 EVSE ready
2025-07-21T14:59:31+02:00 EV connected
2025-07-21T14:59:31+02:00 Cable locked
2025-07-21T14:59:31+02:00 Start charging
2025-07-21T15:00:43+02:00 Charging done
2025-07-21T15:00:43+02:00 Charging done
2025-07-21T15:00:43+02:00 EV disconnected
2025-07-21T15:00:43+02:00 Cable unlocked
2025-07-21T15:01:32+02:00 EV connected
2025-07-21T15:01:32+02:00 Cable locked
2025-07-21T15:01:32+02:00 Start charging
2025-07-21T15:04:44+02:00 Temperature warning
2025-07-21T16:49:32+02:00 Temperature fail
2025-07-21T16:49:48+02:00 Cable unlocked
2025-07-21T16:54:02+02:00 EVSE ready
2025-07-21T16:54:03+02:00 Cable locked
2025-07-21T16:54:03+02:00 Start charging
2025-07-21T16:54:24+02:00 Temperature warning
2025-07-21T16:55:52+02:00 Temperature fail
2025-07-21T16:56:09+02:00 Cable unlocked
2025-07-21T16:59:36+02:00 EVSE ready
2025-07-21T16:59:36+02:00 EV disconnected
2025-07-21T17:01:15+02:00 EV connected
2025-07-21T17:01:15+02:00 Cable locked
2025-07-21T17:01:16+02:00 Start charging
2025-07-21T17:01:58+02:00 Temperature warning
2025-07-21T18:46:03+02:00 Temperature fail
2025-07-21T18:46:05+02:00 Cable unlocked
2025-07-21T18:51:29+02:00 EVSE ready
2025-07-21T18:51:30+02:00 Cable locked
2025-07-21T18:51:46+02:00 Start charging
2025-07-21T18:52:08+02:00 Temperature warning
2025-07-21T20:38:08+02:00 Charging done
2025-07-21T20:38:28+02:00 EV disconnected
2025-07-21T20:38:28+02:00 Cable unlocked
2025-07-22T01:08:24+02:00 Voltage Input fail
2025-07-22T01:08:24+02:00 EVSE ready
2025-07-22T23:46:56+02:00 Voltage Input fail
2025-07-22T23:46:56+02:00 EVSE ready
2025-07-22T23:47:45+02:00 Voltage Input fail
2025-07-22T23:47:45+02:00 EVSE ready
2025-07-23T02:47:48+02:00 Voltage Input fail
2025-07-23T02:48:04+02:00 EVSE ready
2025-07-23T16:59:55+02:00 Voltage Input fail
2025-07-23T17:00:11+02:00 EVSE ready
2025-07-24T01:14:34+02:00 Voltage Input fail
2025-07-24T01:14:34+02:00 EVSE ready
2025-07-24T01:15:55+02:00 Voltage Input fail
2025-07-24T01:15:55+02:00 EVSE ready
2025-07-24T01:17:15+02:00 Voltage Input fail
2025-07-24T01:17:15+02:00 EVSE ready
2025-07-24T01:18:20+02:00 Voltage Input fail
2025-07-24T01:18:20+02:00 EVSE ready
2025-07-24T01:19:09+02:00 Voltage Input fail
2025-07-24T01:19:09+02:00 EVSE ready
2025-07-24T01:23:43+02:00 Voltage Input fail
2025-07-24T01:23:43+02:00 EVSE ready
2025-07-24T01:24:48+02:00 Voltage Input fail
2025-07-24T01:24:48+02:00 EVSE ready
2025-07-24T01:25:37+02:00 Voltage Input fail
2025-07-24T01:25:53+02:00 EVSE ready
2025-07-24T01:26:57+02:00 Voltage Input fail
2025-07-24T01:26:57+02:00 EVSE ready
2025-07-24T01:27:45+02:00 Voltage Input fail
2025-07-24T01:27:45+02:00 EVSE ready
2025-07-24T01:34:00+02:00 Voltage Input fail
2025-07-24T01:34:00+02:00 EVSE ready
2025-07-24T01:34:16+02:00 Voltage Input fail
2025-07-24T01:34:16+02:00 EVSE ready
2025-07-24T01:38:18+02:00 Voltage Input fail
2025-07-24T01:38:18+02:00 EVSE ready
2025-07-24T01:39:22+02:00 Voltage Input fail
2025-07-24T01:39:22+02:00 EVSE ready
2025-07-27T01:57:40+02:00 Voltage Input fail
2025-07-27T01:57:40+02:00 EVSE ready
2025-07-28T02:15:33+02:00 Voltage Input fail
2025-07-28T02:15:33+02:00 EVSE ready
2025-07-28T02:17:09+02:00 Voltage Input fail
2025-07-28T02:17:09+02:00 EVSE ready
2025-07-28T02:20:22+02:00 Voltage Input fail
2025-07-28T02:20:22+02:00 EVSE ready
2025-07-28T02:22:30+02:00 Voltage Input fail
2025-07-28T02:22:47+02:00 EVSE ready
2025-07-28T02:22:47+02:00 Voltage Input fail
2025-07-28T02:22:47+02:00 EVSE ready
2025-07-28T02:23:03+02:00 Voltage Input fail
2025-07-28T02:23:03+02:00 EVSE ready
2025-07-28T02:27:19+02:00 Voltage Input fail
2025-07-28T02:27:19+02:00 EVSE ready
2025-07-29T00:16:48+02:00 Voltage Input fail
2025-07-29T00:17:04+02:00 EVSE ready
2025-07-29T00:17:52+02:00 Voltage Input fail
2025-07-29T00:17:52+02:00 EVSE ready
2025-07-29T00:18:40+02:00 Voltage Input fail
2025-07-29T00:18:40+02:00 EVSE ready
2025-07-29T02:38:14+02:00 Voltage Input fail
2025-07-29T02:38:14+02:00 EVSE ready
2025-07-29T03:02:21+02:00 Voltage Input fail
2025-07-29T03:02:21+02:00 EVSE ready
2025-07-30T10:42:58+02:00 EV connected
2025-07-30T10:42:58+02:00 Proximity pilot fail
2025-07-30T10:42:58+02:00 EV disconnected
2025-07-30T10:43:14+02:00 EVSE ready
2025-07-30T10:44:18+02:00 EV connected
2025-07-30T10:44:18+02:00 Cable locked
-----END EVENT LOG-----
-----BEGIN TS LOG-----
2025-07-29T03:22:31+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:31:23+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:31:39+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:31:55+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:40:38+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:42:00+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:44:24+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:44:57+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:48:58+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:52:58+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T03:54:51+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T04:06:55+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T04:07:12+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T04:10:11+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-29T04:11:49+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:54:07+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:54:55+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:55:12+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:56:00+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:56:16+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T00:56:33+02:00 DLB data Not enough power:
Available grid amps L1 31.3 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.6 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.6 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T01:15:37+02:00 DLB data Not enough power:
Available grid amps L1 31.2 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.7 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.7 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T01:58:11+02:00 DLB data Not enough power:
Available grid amps L1 31.1 A
Available grid amps L2 32.0 A
Available grid amps L3 32.0 A
Available solar amps L1 -0.8 A
Available solar amps L2 0.0 A
Available solar amps L3 0.0 A
Energy amps L1 0.8 A
Energy amps L2 0.0 A
Energy amps L3 0.0 A
2025-07-30T10:44:18+02:00 Charge data Charging:
Input Voltage L1 234 V
Input Voltage L2 5 V
Input Voltage L3 1 V
Input Voltage N 0 V
Output Voltage L1 233 V
Output Voltage L2 1 V
Output Voltage L3 0 V
Output Voltage N 0 V
Current L1 0.8 A
Current L2 0.0 A
Current L3 0.0 A
Current N 0.8 A
Current limit cause cable
CP duty cycle 33 %
Phase used L1
Was charging True
-----END TS LOG-----
-----BEGIN TROUBLESHOOT-----
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-----BEGIN APP INFO-----
{
“serial_number”: “**********”,
“product_code”: “EVC1200P4011”,
“model”: “TeltoCharge”,
“fw”: “v1.14.7”,
“hw_rev”: “000”,
“app_version”: “iOS 18.5”,
“mobile_device_model”: “iPhone 14”
}
-----END APP INFO-----
Summary
This text will be hiddenAdditional information: When charging starts, I hear a sizzling sound inside the charger and after 2-3 seconds, charging stops with a proximity pilot fail error.Additional information: When charging starts, I hear a sizzling sound inside the charger and after 2-3 seconds, charging stops with a proximity pilot fail error.Additional information: When charging starts, I hear a sizzling sound inside the charger and after 2-3 seconds, charging stops with a proximity pilot fail error.Additional information: When charging starts, I hear a sizzling sound inside the charger and after 2-3 seconds, charging stops with a proximity pilot fail error.