The app shows that the current limit factor is cable. The cable is original, so what need to be checked to make it 11kw? Adding some settings screenshots:
unfortunately I have the same: 10kW is maximum what I got from Teltocharge, but original car travel charger can charge the car at the same place with power 11 kW…
Hello,
We’ve calculated the actual power output to the car, which is approximate 10,500 W. While it’s close enough to round up and display as 11 kW, we’ve chosen to present the real, accurate value instead.
Currently, the 10 kW display reflects how the value is represented within our application. However, with the upcoming firmware update, the display will be updated to show one decimal place (e.g., 10.X kW) to better reflect the actual output.
Also, Since both the car and the charger have a maximum capacity of 11kW, this built-in limitation provides an extra layer of safety, which may prevent charging at the full 16A
Why do you round 10kw like it is 11kw? TeltoApp shows 10kw, but the car shows 10kw too. It that would be higher than or at least 10.5 kw it would show 11Kw on car, like in other 11Kw stations are showing!
What you just wrote, you admit that it is 10kW only and it wount be changed in any way??? Because update wont fix any power, and wont make it higher? Please confirm.
This looks like scam, because in specs it is 11kw everywhere. And now it is 10% less.
Good morning,
Following your previous statement regarding the car also showing 10kW, we conducted a more in-depth analysis and identified a bug that was limiting the output current (current supplied to the car) by approximately 0.4A per phase.
We’re pleased to inform you that this issue has been addressed and will be resolved in the upcoming firmware release, which is scheduled for release in the near future.
Thank you for noticing
Best regards,
Good news. When the update is planned to be released?
Hello,
FW should be released today
Ok. Now it shows 11kw in a car charging app. So the power increased after update. Thanks!
The app after update looks strange though. Cant reach setting at all and screen does not fit
Could you please provide more information?
Phone model - ?
Phone operation system firmware - ?
Iphone 15Pro
iOS 18.4 (22E240)
Thanks,We found the problem, will be fixed in nearest future.
Could you please turn off “button shapes”?
Yes, that helped. Looks nice! Thanks