Good day,
An FMC 130 device, goes offline sometimes and then turns back on, we would like to now the reason why because another device stays connected throughout the day.
To which email should we send the requested debug and log file for device?
Good day,
An FMC 130 device, goes offline sometimes and then turns back on, we would like to now the reason why because another device stays connected throughout the day.
To which email should we send the requested debug and log file for device?
Hello,
To investigate this issue please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it.
Kindly provide the following information.
Note: Please also check what is the firmware version of your device and create a test again
You can download the latest firmware here : Firmware versions - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)
Best Regards