Ever since the update of the app to 1.14.1 and upgrade of the firmware to 1.14.5 (Kernel 5.07) the app crashes when trying to download a sessions report. Please let me know how to resolve this. I have tried re-installing the app, relinking the charger and rebooting the device (both phone and charger). Tried another cellphone, no help there either.
Before the updates there were no problems and otherwise everything seems to be working.
I can still see the sessions in the teltocharge app.
Please let me know if this a known issue or if you require any further information from me.
Thank you for bringing this to our attention.
We’ve been able to replicate the issue, and our team is currently looking into the best way to resolve it.
We appreciate your patience and will keep you updated on the progress
Would it also be possible to add the authorization card or way in the sessions report? This as to separate changing sessions from different people (with different NFC keys)?
This feature is not available yet, as we are not storing NFC card ID.
It could be achieved only with the OCPP (F.E Monta.com offers free of charge ocpp for up to 3 units)
Anyway, I will register your request for our RnD team
Thank you for your reply and thank you so much for your help!
Any update on the NFC id feature request?
Another question, the app keeps displaying the message to download an availbale firmware update on the home screen of my charger. However when I click this message, the firmware cannot be updated because the version on the server and on the device is the same.
Device model Teltocharge EVC121000000 (hardware revision 000), firmware version 1.14.5 (17 april) kernel v5.0.7.
