Hi, I’ve faced difficulties with reading CANBUS data with FMC150 & ECAN02. ECAN02 is installed and powered up. FMC150 is equipped with firmware 03.29.00.Rev.157, CAN firmware is 00_02.04.01. As I was not able to find my car (Seat Alhambra 7N, 2.0 TDI 4drives, 2018) in the drop down list, I’ve selected the CAN OEM file vehicle:: Volkswagen Sharan mk2 facelift (Typ7N) (2015+) as those cars seems to be “twins”. Is that right choice or I should use different CAN OEM file? What also worries me, CAN OEM file package is shown in FOTA as Unknown (ID: 0) - is that correct?
Seems ECAN02 and FMC150 work individually well but ECAN02 does not exchange data with FMC150 - selected variables are not showing any values through configurator app.
I hope you are doing well. It seems that the vehicle that you have mentioned were not available on the vehicle supported list, in this case it would be helpful to check some vehicle that is similar to your vehicle use the OEM File through Fota Web.
Kindly note that as long as it is under the supported list we can provide you the connection scheme, otherwise if none of these works kindly coordinate with your Sales Manager.
If you don’t have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it.