Output voltage error persisting

EV CHARGING
1

I’m receiving an output voltage error on my charger. After following the steps here (https://wiki.teltonika-energy.com/view/Errors_meaning) for the ‘B’ column the issue does not resolve. Any ideas for a solution?

2

Good Morning,

Would it be possible for you to increase voltage tolerances?

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Br,
Donatas

3

Is the “Installation” menu under the “Installer menu”? There’s no other “Installation” menu in the app it seems.

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If so, where do I find the security code to access that menu (see screenshot)?

4

If you could provide me serial number, i will give you installer code

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5

Great, but where can I share my serial number with you privately? I don’t want it to show publicly here.

6

You can write us an email
support.energy@teltonika.lt

7

Great, just sent the email.