Mazda 6e compatibility issues + stats missing which card unlocked?

Ev Charging Issue
1

Hi,

we have recently installed Teltocharge at our office. There seems to be an issue with Mazda 6e connectivity as it always displays the Simplified CP detected / Simplified CP denied. The car charges normally on other chargers.

Charger firmware is latest. If Simplified CP is enabled, car only charges on 1 phase 10A, which is too slow at 2kw.

Additional wish for the statistics download would be to include column with card uuid or at least which nfc card initiated the charging. We only have a few cars in the company and would be nice to be able to simply export end of month usage stats and be able to group by car / user / nfc card.

Charger: EVC111000000

Firmware: 1.16.2

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2

@Support? At least a reply would be nice.

3

Hello,

My apologies about slow response.

We had similiar case with Mazda 6e with communication between EV and EVC station. The previous cases very related to early Mazda 6e charging control module not engaging correct state at the start of charging session. Maybe you could share datalog from the EVC station as without device information? You can find it under settings and diagnostic window. If possible please share this lod directly to our support email: support.energy@teltonika.lt

Sincerely,

Dominic