Hello Team,
We got an FMA120 device from the field, and we are not able to log into it.
We have the following message:
The technician surely at one point upgraded this device to a firmware that no longer recognizes the latest firmware of the device.
i would like to know how to go about this issue and have the device connected to a configurator.
Your answers and help are very much appreciated.
Hello Forsuh,
Thank you for your message,
It’s likely that there’s a mismatch between the Firmware version running on the FMA120 device and the Configurator Tool you are using.
I suggest that you contact your Teltonika Sales Manager to request the Configurator Tool that’s compatible with the Firmware version currently running on the FMA120.
If you don’t have any contacts with our Sale Managers, please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it.
Kind regards.
