Is magnet trigger counts implemented in EYE Sensor (fw version 1.2.10)?

I’m using the EYE Sensor with FMB 920 tracker.
I updated EYE firmware to the latest 1.2.10 revision 4.
FMB firmware is 03.29.00.Rev.14.

According to the Wiki page info:
Magnet trigger counts is only available with evaluation firmware BTSX.1.2.8.magcounter.R.0 of EYE devices.
The current counter value does not change and is 65001 all the time.

Does this mean that it is not yet implemented in version 1.2.10?
In which official version will this appear?

Best regards.

Hi

Good day, how did you configure the eye sensor and the device?
Can you please send me the screenshot?

Best Regards
Maynard C

Hi,
Here the EYE data on the device:


The value for EYE Magnet #1 changes from 0 to 1 when I place a magnet on the sensor.

But the Magnet triger count #1 value does not change, is allways 65001

Here the EYE sensor configuration:

The magnet sensor is enabled:

Hi

Thank you for your response, do you have access to the HD ticket?

If yes please create a ticket and report this as a bug, magnet trigger count is not activated for the firmware 03.29.00.rev.14

Please include the following.

  1. IMEI
  2. Firmware version of both device and eye sensor.
  3. Configuration file.
  4. Device logs.
  5. Number of devices affected?

Best Regards
Maynard C

Unfortunately I don’t have access to the HD.

Best regards

Hello

If you don’t have any contacts with our Sales managers or access to our HD, Please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”.

Please include the following.

  1. IMEI
  2. Firmware version of both device and eye sensor.
  3. Configuration file.
  4. Device logs.
  5. Number of devices affected

Best Regards
Maynard C

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