📹 How to Retrieve Video Clips from DualCam Memory via FMC125 (Without Triggered Events)?

Hello community,

We’ve set up a Teltonika DualCam with its respective FMC125, and it’s working well with the GPS Server platform.

  • I can see that the images and short video clips are successfully delivered either on demand or when triggered by an event.
  • As far as I understand, the DualCam has at least 64GB of internal memory and it records continuously while the ignition is ON — this is how it was installed and configured.

My main question is:

:backhand_index_pointing_right:t3: Is it possible to remotely retrieve video clips that are already stored in the camera’s local memory, even if they were not recorded as part of a triggered event?

If yes:

  • Is there a specific command to request those clips?
  • Do we need to include a timestamp in the request?
  • Or is there a different process to fetch previously recorded footage from the device?

Thanks in advance for your help! :mexico: :video_camera:

Hi,

The storage in DualCam is MicroSD cards (up to 64GB), so there is no internal memory.

To request information with specific timestamp you can use command camreqDualCam SMS commands - Teltonika Telematics Wiki

So you can specify the timestamp of interest and request it from the DualCam.

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Hi, SmoothOperator,

Thank you once again for your kind support.

Based on your explanation and assuming my DualCam device is equipped with a 64 GB MicroSD card, which—if I understand correctly—can store up to 48 hours of video, I’d like to confirm the following:

  • If I want to retrieve a specific video segment from those previous 48 hours,
  • And I know the exact date and time of the event I’m interested in,
  • Can I use the camreq SMS command to request a clip of up to 30 seconds,
  • Provided that the footage still exists on the SD card?

Just want to make sure I’m interpreting this functionality correctly before running a test.

Thanks in advance for your help! :sweat_smile:

Hi, PAULO,

Based on the Wiki, it can store up to 40 hours of video with 64 GB, but in general, yes, you can request data with a specific timestamp

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