Hello,
I own a Teltonika FMC920 and am trying to configure it using Teltonika Configurator. When I select the device, the program shows “Unlock required” and asks me to send the displayed code to Teltonika support to receive an unlock code.
I do not have a Partner Portal account. Could you please advise me how to request an official unlock code, or direct me to the correct support channel for an end user?
Configurator version: 1.8.10_B.4.00_R.7
Device firmware: 03.29.00 (as shown in Configurator)
I can provide the IMEI and lock code privately to an authorized support representative.
Thank you.