GPSwox and fmc003, odometer

[Jmarkling]

Hi
We are using gpswox for our reciving gps data.

I have a lot trackers out for a client… it seems the milage is way off for about half the fleet… however we use the same config…

Cars are on the support list.
What could be wrong?

[Maynard]

Hi @Jmarkling

Good day, if the vehicle is on a supported vehicles list and if you encounter any issues kindly create an HD ticket or contact your sales manager.

Also, check if you are using the latest firmware for FMC003 please download it here: https://wiki.teltonika-gps.com/view/Special:Redirect/file/FMB.Ver.03.29.00.Rev.358_and_configurator.zip

If the issue happens again even after you are using the latest firmware please collect logs and apply the filter

Please check this wiki page for the instructions: How to capture direct log from FM device? - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

Best Regards
Maynard C