We are using a Teltonika FMC150 and FMB140 device to track a vehicle for our fleet management platform,
We are currently receiving fuel level readings from the GPS device that do not match the actual fuel level in the tank. Please find below a few examples of this discrepancy:
case 1 : in real 25% but send 59%case 2 : in real 50% but send 3%case 3 : in real 50% but send 15%
Hi,
Thanks for writing to us.
Could you please confirm which fuel parameter you are using — CAN fuel level or analog-based fuel level?
If it is CAN fuel level, please confirm if the device is installed in the vehicle those are mentioned in the FMX150 and FMX140 vehicle supported list, from this we can determine what all parameters can be received from those vehicles.
We may also need the raw CAN data along with images of the fuel level shown on the vehicle dashboard to check the discrepancy.
I suggest opening a support ticket for detailed troubleshooting. If you do not have access, please contact your Teltonika Sales Manager or seller and ask them to connect you with our support team.
Thanks