The firmware version might not be available for public release at the moment. Therefore, I suggest the following options:
Please contact your Sales Manager , who can relay the technical request to Teltonika’s support team .
Use the Partner Portal / HelpDesk system if you have access.
If you do not have contact with any of our Sales Managers, please visit our official website: https://teltonika-gps.com/ and click on the “Contact Us” button. After clicking, please fill out the form and submit it.
Note: While submitting the form, please select “Vehicle Telematics” as the topic.
Alternatively, you can send an email describing your situation to Teltonika – IoT, Internet of Things .
When contacting us, please provide the following details:
IMEI
Logs
Configuration file
International GSM number
Firmware version , etc.
Please also follow these recommendations when submitting your request: Recommendations for filling a query description: