Hi, Good day,
The local Teltonika team has provided the correct information.
You may purchase the devices directly to create your own FOTA account. In that case, the original buyer can transfer the devices to your account. Alternatively, you can request the original buyer to create a sub-company under their FOTA login, move the devices to that sub-company, and invite you (by adding your email ID) as an admin or user so you can access and manage those devices.
Please find the reference link below for detailed steps on how to proceed:
If you still face any issues related to FOTA, kindly contact your Sales Manager. They will assist you in creating a support ticket.