It is clearly evident in the images. One of my devices has been connected to the server for about 7 months and has the same config as all other devices. has the file. However, this device appears offline on the FotaWeb platform, so it can be configured remotely. I can’t throw it. Why can the device be closed in FOTA when it is obvious that it is open on the server?
Reference: FOTA WEB Devices - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)
To execute the task in FOTAWEB try to send the web_connect command to the device and wait for the device response once it responded meaning it connects to the FOTAWEB server and will try to execute the task that you have created.