FMC920 not connecting, no GPRS data

Hi,

I have a FMC920 that worked until a few days ago.

Now, it says on the Status/GSM Info tab:

  • Modem Status: ON
  • Sim State: ready
  • GPRS Status: deactivated
  • Actual Operator Code: 0
  • Signal Level: Excellent

On the GPRS tab, I have GPRS Context “enabled”, APN entered and GPRS Authentication set to Normal.

The SIM card has plenty of data left on it.

On the I/O tab, I can see:

  • a valid ICCID value
  • a GSM Area Code
  • Network Type: 99
  • Active GSM Operator: 0

I’ve tried the log, it keeps saying “modem not ready”, here’s a status section:

[MODEM.STATUS]

CCID        : (removed)
IMSI        : (removed)
Data Link   : 0/0/0/0/0/0
GPRS Status : 0
Phone Status: 0
PIN Attempts : 3,3
GSM Operator: 0
Bat. Charge : 0
GSM Signal  : 5
Service     : 0
New Message : 0
Roaming     : 0
SMS Full    : 0
Voice Call  : 0
LAC         : 51001
Cell ID     : 0
CFUN        : 1
CSQ (rssi)  : 22
QCSQ (rssi) : -69 dBm
QCSQ (rsrp) : -0 dBm
QCSQ (sinr) : -20.0 dB
QCSQ (rsrq) : -0 dB
[0]SIM detected: 1
Network Type: 99/UNKNOWN
Current LTE BAND: 0

Modem (Relative / Absolute):
StPin fails : 0 / 0
AT dead cnt : 0 / 0
Init fails  : 0 / 0

I’m a bit lost. Device has been restarted multiple times, updated to the latest firmware.

Any ideas?

With regards,

Martijn

Got in contact with SIM provider… turns out the SIM no longer supports connectivity in the area I’m in… :frowning:

Hello @MT2025,

Good day! Issue seems to be related to the Network Operator.

You may create a new comment if you want to check something here on Community Forum.

Kind regards,
Patrick S.

Hello PL ezz On. GPRS TAB Add Apn on my ITEL A80 phone yes
My. Email Address Idahosa 6@gmail.com

I want to here from u soon yes

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