FMC880 new firmware

Good afternoon,
I recently purchased an FMC880 device and attempted to install the new firmware. During the process, the device prompted me for a code five times, but unfortunately, I had forgotten it. After trying several numbers I remembered, the FMC880 became locked and now requests an unlock code with the following message:

“Send this 882118Ec58235h62DJAR3800 code to Teltonika support to get unlock code.”

Could you please advise me on how to reset my device to its factory settings? I appreciate your attention and response in advance.

Hi,

Good day, you need to contact us for the unlocked code.

Please provide the following details.

  1. IMEI.
  2. Locked code.

Don’t hesitate to get in touch with your sales manager or send an email to us, If you don’t have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.

Best Regards
Maynard C