We have encountered a recurring problem with our 1500 FMC/FMB devices. During app maintenance, the devices continue to collect data and store it in their internal cache. When the app server is restored, the devices slowly transmit data in batches of 4-5 positions at a time sometimes only 1 positions at a time. This results in significant delays in updating our data (hours or days).
We are seeking your expertise to determine if there is a method to send all stored data in a single batch or if there are alternative solutions to address this issue.
It’s not practical for us to send a command to every devices every time the server is down, isn’t there a way to force Teltonika device to send all stored data in one shot?
Thank you for your feedback, sending the records at once depends on the capability of your server to handle the traffic of 1500 devices, when the connection is close the device will try to connect to your server and send the records again.
Maybe your server is not able to handle the traffic of 1500 devices.
To seek additional help, kindly create an HD ticket.