I’m facing an intermittent issue with a Teltonika FMC125 device and would appreciate any guidance.
Issue description:
-
The device sometimes sends incorrect AVL data, including:
-
Wrong timestamp
-
Wrong GPS location
-
-
The reported GPS location is not random; it appears to be a location from several hours earlier (old/stale data), sometimes kilometers away from the current position.
-
When I send the
deleterecordscommand to the device:-
Both timestamp and GPS location immediately become correct
-
This confirms that the device was sending old stored AVL records instead of real-time GNSS data
-
Additional details:
-
This issue occurs periodically, approximately every 15–20 hours
-
Between these events, the device works normally
-
GNSS signal conditions are good when the issue happens
-
No power loss is observed before the problem occurs
Has anyone experienced a similar issue with FMC125 or other Teltonika devices?
Could this be related to:
-
AVL record buffering or memory handling
-
GNSS data not refreshing correctly
-
Firmware-related issues
-
RTC / GNSS time synchronization
-
Internal record queue not being cleared properly
Any advice, similar experiences, or recommended troubleshooting steps would be highly appreciated.
Thank you in advance.