Trying to setup FMB920 tracker for first time use and it wants a password and I have tried 5555 which it says is the default and it won’t accept it. I have also tried the usual 1234 and 0000 and still no good and now only have two attempts before it locks me out.
Hi,
By default, if you want to access the FMB920 via configurator it doesn’t have any password.
5555 is the default password for Bluetooth connection.
In case the device has a password, please check from where you brought the device.
If you reach the max retries you need to provide the lock code and the device IMEI to your sales manager or create an HD ticket to unlock the device
Best Regards
Maynard C
I got the tracker from eBay and it was new and the config program asked me for a password and 5555 did not work and now the config software is asking for an unlock code. The IMEI is 350317173982459 and the code the config software shows is CB21054I18209C62UaMeK000
hello, anybody know how contact support to receive unlock code?
Trying to get anything of any use from teltonika is impossible. I have never done across an appalling company to get any support from. They have no idea about their own products or support them it seems.
Maybe any suggestions how to unpock this device? Or any person contact who know anything about teltonika?
Your on a teltonika site so they should know about their product and they are the only ones who can provide the unlock code but don’t answer emails or any forms you fill in and only seem to have one person in here who just tells you to get in touch via the contact form which is pointless.
Hi,
We would like to inform you that we do not share unlocked codes in the community forum.
To receive it, please contact your sales manager. If you don’t have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.
Note: as a topic, please choose “Vehicle Telematics”.
Or you can send an e-mail with a description of your situation to us: Teltonika - IoT, Internet of Things
Best Regards
Maynard C