FMB920 inactive status in Fota web

HI,

Recently installed FMB920 and it’s reporting in local service but not showing travelled distance. 2nd thing is showing inactive statuse in Fota web.
i will appricate if someone explain and support.
thanks in advance

Hello,

The reason why the device is inactive on fota web has already been answered in the forum ,please check the link for details https://community.teltonika.lt/t/fmb920-update-issue

About the distance ; Could you confirm which AVL ID you are using to check the traveled distance data , is It avl ID 16 ?

Regards
Maryam

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