Hallo sir .My fmb920 isnt activated at the devices status .what can i do?
Good day, Thank you for contacting Teltonika Telematics!
Please generate a helpdesk ticket or you can ask your Sales manager to create a support ticket on your behalf.
Do you mean the GPRS status?
To check troubleshoot this please check the following.
- APN details.
- Device configuration.
- SIM card ( activated/deactivated )
- Network coverage.
If you need a followup support for this create an HD ticket or contact your sales manager.
If you don’t have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with description of your situation to email@example.com When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect , please follow these recommendations: Recommendations for filling a query description - Wiki Knowledge Base | Teltonika GPS
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