Good day
Kindly enquiring, so we have some trackers installed for a client. Their vehicles uses routes where GSM signal isn’t so strong. When a tracker looses connectivity, it fails to reconnect even after a day or two. Could there be some setting that we could use under configurator to overcome this issue ?
Thanks.
Hello @smartrack,
I hope you are doing well. On the Configurator, you may prioritize a specific Operator Code in which the device would connect first which might help on the device First start of locating the Network Operator.
Aside from that you may decrease the device’s Send Period so it would try to send available records from the time that it can communicate to the server. On the other hand, you may also check venturing 4G device such as FMC130 if the 4G connectivity is better than the 2G coverage.
I hope this helps.
Best regards,
Patrick S.