Dear Teltonika support,
In the teltonika FMB001 device, which was manufactured after 2018.04, it theoretically supports bluetooth 4.0.
I tried 03.27, 03.29, 04.01 FW on the units, but the option to set Bluetooth 4.0 does not appear on any of them.
What is the reason for this? Which FW should be installed to be able to handle this option?
Dear @motogprossy
Good day!
Thank you for contacting Teltonika Support.
Please note that the FMB001 device already supports Bluetooth 4.0 functionality by default. There is no separate option required to enable Bluetooth 4.0 support in the device configuration.
Kindly ensure that the device is updated with the appropriate firmware version and that you are using the corresponding Teltonika Configurator version. You can find the supported Configurator versions for the FMB001 series from the following link:
After updating the firmware and using the correct Configurator version, please check the Bluetooth settings again.
If you require any further technical assistance or need a detailed investigation, please create a support ticket through the Teltonika Partner Portal or coordinate with your Teltonika Sales Manager.
Alternatively, you can contact our team through the Teltonika GPS website:
Kind regards,
Amalnath
Dear Amalnath,
The unit has the latest FW version and configurator, but the bluetooth 4.0 menu item does not appear.
blob:https://gemini.google.com/1622edba-78bf-4766-9ff6-b05363c3beb3
Dear @motogprossy
Thank you for the information provided.
To investigate this issue further, we will need to continue the analysis through the Partner Portal (VIP Helpdesk). Kindly create a ticket there or coordinate with your Teltonika Sales Manager to obtain access.
If you do not have access to the Partner Portal, you may also contact our team through the Teltonika GPS Contact Us page, and they will assist you further.
Kind regards,
Amalnath
