Hi Team
I am facing issue of FMB 920 devices disconnecting from server randomly and does not connect back until the device restarts itself or I issue a cpureset command. During this period I am able to communicate to the device with SMS. It shows GPRS is active but Data Link value is 0. Can someone give any insight based on the logs below.
SMS Response to getstatus command: “Data Link: 0 GPRS: 1 Phone: 0 SIM: 0 OP: XXX94 Signal: 5 NewSMS: 0 Roaming: 1 SMSFull: 0 LAC: XXX63 Cell ID: XXX82 NetType: 1 FwUpd:-65536”
Device Log
Æ U iq@ÈZ€ð[2024.03.16 14:42:23]-[NETWORK] ERROR @ m2m_network_api.c(2600):[SOCKET.OPEN.0417] Error: 16
lU ‰q@ÈZ€ð[2024.03.16 14:42:23]-[NETWORK] WARNING @ 3033:[ERROR.HANDLER.0417] Caller: 2/socket open, code: 16, type: 0, Cnt:[E:6, W:0, A: ÅU
q@ÈZ€ð0]
U Yq@ÈZ€ð[2024.03.16 14:42:23]-[NETWORK] WARNING @ 615:Socket:0 Fail Cnt:5 (50) Valid:1
uU Yq@ÈZ€ð[2024.03.16 14:42:23]-[NETWORK] WARNING @ 615:Socket:3 Fail Cnt:3 (50) Valid:1
pU iqÊZ€ð[2024.03.16 14:42:25]-[NETWORK] ERROR @ m2m_network_api.c(2600):[SOCKET.OPEN.0732] Error: 16
U ‰q
ÊZ€ð[2024.03.16 14:42:25]-[NETWORK] WARNING @ 3033:[ERROR.HANDLER.0732] Caller: 2/socket open, code: 16, type: 0, Cnt:[E:6, W:0, A: ˆU
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[U Yq
ÊZ€ð[2024.03.16 14:42:25]-[NETWORK] WARNING @ 615:Socket:0 Fail Cnt:5 (50) Valid:1
<U Yq
ÊZ€ð[2024.03.16 14:42:25]-[NETWORK] WARNING @ 615:Socket:3 Fail Cnt:3 (50) Valid:1
9U iqxÌZ€ð[2024.03.16 14:42:28]-[NETWORK] ERROR @ m2m_network_api.c(2600):[SOCKET.OPEN.0417] Error: 16
[U ‰qxÌZ€ð[2024.03.16 14:42:28]-[NETWORK] WARNING @ 3033:[ERROR.HANDLER.0417] Caller: 2/socket open, code: 16, type: 0, Cnt:[E:6, W:0, A: òU
qxÌZ€ð0]
(U YqxÌZ€ð[2024.03.16 14:42:28]-[NETWORK] WARNING @ 615:Socket:0 Fail Cnt:5 (50) Valid:1
BU YqxÌZ€ð[2024.03.16 14:42:28]-[NETWORK] WARNING @ 615:Socket:3 Fail Cnt:3 (50) Valid:1
GU YqþÍZ€ð[2024.03.16 14:42:30]-[WD.FUNC] WARNING @ 205:[1] counter:2 Cnt:497 Limit:10800
ÒU YqþÍZ€ð[2024.03.16 14:42:30]-[WD.FUNC] WARNING @ 205:[2] counter:2 Cnt:518 Limit:10800
×U ‰qFÎZ€ð[2024.03.16 14:42:30]-[NETWORK] ERROR @ m2m_network_api.c(1944):get host by name failed!, input: trackrace.in, evt sending: ena ÃU %qFÎZ€ðbled. API Fail:2530 Cause:0
XU YqFÎZ€ð[2024.03.16 14:42:30]-[NETWORK] WARNING @ 3208:Trying to close unused sockets
vU aFÎZ’ PaÝ+ð ÍU aFÎZ’ Pa«ð …U aGÎZ’ Pa«ð ‡U aGÎZ’ Pa«ð †U aGÎZ’ Pa«ð U aGÎZ’ Pa«ð €U
aGÎZ pŸðU
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aGÎZ pŸðU
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aGÎZ pŸðU YqGÎZ€ð[2024.03.16 14:42:30]-[NETWORK] ERROR @ m2m_network_api.c(2442):DNS failed:8
SU eqGÎZ€ð[2024.03.16 14:42:30]-[NETWORK] ERROR @ m2m_network_api.c(2600):[SOCKET.OPEN.0732] Error: 8
XU ‰qGÎZ€ð[2024.03.16 14:42:30]-[NETWORK] WARNING @ 3033:[ERROR.HANDLER.0732] Caller: 2/socket open, code: 8, type: 2, Cnt:[E:7, W:0, A:0 ÎU
qGÎZ€ð]
%U YqGÎZ€ð[2024.03.16 14:42:30]-[NETWORK] WARNING @ 615:Socket:0 Fail Cnt:6 (50) Valid:1
uU YqGÎZ€ð[2024.03.16 14:42:30]-[NETWORK] WARNING @ 615:Socket:3 Fail Cnt:3 (50) Valid:1
sU aqGÎZ€ð[2024.03.16 14:42:30]-[REC.SEND.1] WARNING @ 747:Link open failed! Result:8 Bkp Mode:2
U iq°ÐZ€ð[2024.03.16 14:42:33]-[NETWORK] ERROR @ m2m_network_api.c(2600):[SOCKET.OPEN.0417] Error: 16
…U ‰q°ÐZ€ð[2024.03.16 14:42:33]-[NETWORK] WARNING @ 3033:[ERROR.HANDLER.0417] Caller: 2/socket open, code: 16, type: 0, Cnt:[E:7, W:0, A: -U
q°ÐZ€ð0]
üU Yq°ÐZ€ð[2024.03.16 14:42:33]-[NETWORK] WARNING @ 615:Socket:0 Fail Cnt:6 (50) Valid:1
ŸU Yq±ÐZ€ð[2024.03.16 14:42:33]-[NETWORK] WARNING @ 615:Socket:3 Fail Cnt:3 (50) Valid:1
˜U uqñÓZ€ð[LiPo] cant en charger; Vext: 1, Vbat: 0, first charger: 0, addon: 1, dsleep: 1, battery prot not active
’U ]qñÓZ€ð[LiPo] BatState: 1 FSMState: ACTIVE ChargerIC: OFF ExtV: 11996 BatV: 4075 BatI: 0
ˆU qñÓZ€P[MODEM.STATUS]
U ‰qñÓZ€P CCID : 8991000907356786895
IMSI : XXXXXX654931045
Data Link : 0/0/0/0/0/0
GPRS Status : 1
Phone Status: 0
¤U 5qñÓZ€P PIN Attempts : 10,3
GSM Operator: 40494
TU ‰qñÓZ€P Bat. Charge : 5
GSM Signal : 3
Service : 1
New Message : 0
Roaming : 1
SMS Full : 0
Voice Call : 0
LAC U ‰qñÓZ€P : XXX62
Cell ID : XXX94
CFUN : 1
CSQ (rssi) : 16
QCSQ (rssi) : -0 dBm
QCSQ (rsrp) : -0 dBm
QCSQ (sinr) : šU iqñÓZ€P -20.0 dB
QCSQ (rsrq) : -0 dB
[0]SIM detected: 1
Network Type: 1/GSM
Current LTE BAND: 0