Hi
I installed today a new EV Wallbox and i am not able to connect it with my phone (android).
As you see in the picture its finding a device but its not able to pair.
The led also not flashing in blue like it is written in the manual.
Any recommontations?
Adrian
Good Morning,
Would it be possible to get a serial number of the device?
Br,
Hi
Thats 1121884614
Hello,
Thank you for the S/N. Device seems to be a very early engineering sample, intended for professional partner testing only. Products Firmware version is too old to properly connect with the newest mobile application which creates this soft-lock in your case. As this is a test device, it does not even have CE certification and is not intended to be resold, so in case if this was sold to you, you should contact wherever you got this from for a reimbursement and for them to actually utilize the device in accordance to local electronics recycling laws, as the device is past it’s intended use and Warranty in any case.
Br,
