Digital outputs

[Alejandro]

When i active digital outputs 1 and 2 by sms,sometimes i do not receive id 179,this is my configuration.

[Maynard]

Hi,

Please try to change the operand to On Change

Best Regard
Maynard C

[Alejandro]

Hi,

I made the changes they recommended and the problem continues.

[Maynard]

Hi,

What firmware are you using?

Using the latest device firmware, you can use the SMS events tabs to configure the AVL ID for which you want to be notified via SMS.

Also, check the AVL ID 179 the AVL ID should be present in all the packets.

Best Regards
Maynard C

[Alejandro]

The firmware is 03.00.16.Rev.01

Sometimes IDs 179 and 180 do not reach the platform when I activate the digital outputs

[Maynard]

Hi,

Good day, this case should be investigated through the Helpdesk, please contact your sales or create an HD ticket.

If you don’t have any contacts with our Sales managers or do not have HD account, please get in touch with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.

Best Regards
Maynard C