Device does not send data to new server !?

Telematics
1

hi,

i have sent to several active devices (fmb 130,125,240) new server+ip
using this command
setparam 2004:ch1179433.flespi.gw;2005:26198

i got feedback that these settings are saved in device memory

but devices continue to send data to the previous server+ip

why?

what should be done

4

Hello

Why This Happens

When you configure a device with a new server address, you need to reboot the device in order to connect to the new server, which you can do by sending it a “cpureset” command.

The issue is simple: The setparam command successfully saved the new server settings to device memory, but the device needs to be rebooted for these changes to take effect. The device is still maintaining its active connection to the old server until it restarts.

Solution

Send the following SMS command to each device:

  cpureset

Important notes:

  • Before SMS text, two space symbols should be inserted (if no username/password is configured on the device)

  • If you have a username and password configured, use: username password cpureset

  • The device will not send a response to this command - it will simply reboot

  • After reboot, the device will connect to the new server you configured