Cable is locked permanently

Hi.
I have a problem with cable (non-tethered) locked by EVC1200P4011. I tried to switch cable lock settings in App between On and Auto with no effect. There is no Off setting. I kind of can live with that so far. But it would be nice to fix in case I urgently need that cable. Any ideas?

Hello,

Cable lock Auto - charging cable will be locked as soon as the EV car will be connected at the other end.
Cable lock: ON - will keep cable lock 24/7

Do you have any active errors from the charging station?

Please contact sales person from who you bought the device.
They must inform us in different website

Br,

No.

Done. Thanks.

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