AVL Record ID 250 is missing

Hello. I am having multiple teltonika devices like FMB140, FMC125, FMM130, FMM13A i am currently working on journey replay. I am taking two ID’s for journey replay one is ID 239 and the other is 250. But sometime when i check the AVL record where i found the ID 250 is missing, sometime i got this ID in avl record and sometime not. Due to this ID missing i am not able to properly create the journey replay. what should i need to do in configuration so i can get this ID 250 every time in AVL record whether it is 1 or 0.

Hello,
I hope you are having a good day.

By AVL ID 250 you are monitoring Trip scenario status, if you want to include this scenario value in each record, please select “Disable” on “Eventual Records”
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Best regards,
Gustas Daugirda

Hello !

hope you are doing well !

I have done this in the configuration but still i am able to receive the AVL ID 250 in every AVL record, What should i do know ?

NOTE: I want AVL ID 250 in every record whether the Vehicle is in moving or Parked

Hi Usman,

Good day, please check if you are using the latest firmware for your device : Firmware versions - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

If you didn’t get the AVLID250 for all of the packets after disabling the eventual records, I advised you to create an HD ticket or contact your sales manager to analyze your issue.

If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with a description of your situation to us: Teltonika - IoT, Internet of Things When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect , please follow these recommendations: Recommendations for filling a query description - Wiki Knowledge Base | Teltonika GPS

Best Regards
Maynard C.

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