Assistance Needed: FMC250 Offline Issue and FMC650 Trip Event Not Triggering

Hi,

For the issue number 1.
The firmware are different so you need to use 2 separate configurator for each firmware versions , please download the configurator here: Teltonika Configurator versions - Teltonika Telematics Wiki

  • If the device is going offline it maybe because of the power disconnection issue, or network issue, usually you can configure the device to connect to FOTAWEB every 30 minutes.

For the Issue number 2:
Instead of CAN speed as movement source select accelerometer

DIN 1 as ignition source

Note please connect the DIN 1 to the ignition wire/cable of the vehicle
Check this page for the wiring diagram: QM-FMC650.pdf

Best Regards
Maynard C