Why fmc920 does not make calls when the voltage is disconnected?

Teltonika Telematics
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Why fmc920 does not make calls when the voltage is disconnected?
My FIRMWARE VERSION 03.28.02.Rev.197
Captura

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Hi Daniel,

Good day, please use the international number format and upon checking the wiki page and configurator there is no option for handsfree.

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Handsfree is only available for FMB920 device

FMC920 wiki page
FMC920 Bluetooth settings - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

FMB920 wiki page
FMB920 Bluetooth settings - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

Best Regards
Maynard C.

Regards

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Hi Maynard

Thank you very much for answering.

I am changing my clients from FMB920 devices to FMC920

My country is Mexico and the problem is not the international format
I am very familiar with the unplug option and sending messages and dialing calls.

Currently the device FMC920 only sends messages and he no longer makes calls

I want to think that the firmware needs an update.

Please I need your support, because. I have already started replacing the first 50 FMC920 devices and I need to continue providing this service to our customers.

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Hello Daniel

Handsfree is not supported by the FMC920 device, but if you need this feature you can contact your sales manager or create a helpdesk ticket. If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with a description of your situation to info@teltonika.lt

Best Regards
Maynard C.

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