Unable to Update firmware or upload a backup or unregister device using RMS


Seems im not able to do some actions on my registered RUT devices using the RMS.
I get “connecting to server” and than a time out when im trying to update firmware or even unregister a device.
Seems that every action gets a timeout.
It used to work fine 2 days ago.
Is there a problem with the RMS service?

Thanks In Advance



We apologize for any inconvenience and want to assure you that we’re aware of this issue, and we’ve already fixed it. Now everything should be working correctly. Feel free to test it out.

If you encounter any more issues, please reach out to us.

Best regards,


It works

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