Hi,
I invited new users to our RMS instance. The user received an email to join our RMS account, clicked the link, completed the sign up and now has an RMS account but is not assigned our company ID but their own. I am not able to invite the user again as the RMS says:
How do I fix this?
Hello,
To investigate the issue further, we will need some sensitive information from you. I have sent a form to the email address you used to register on the forum. Once you have filled out the form, you will receive a private email from us.
Please use “16128” as the ticket ID when completing the form.
Best regards,
Hello,
The user has been invited successfully and the issue is now resolved.
Best regards,
This topic was automatically closed after 60 days. New replies are no longer allowed.