TSW212 Switch stopped working

We are using many TSW212 in our projects. On one plant, we hade on 2025-03-18 16:??:?? the problem, that the switch stopped working. In this plant the TSW212 act as core switch. so the whole automation was down. Only a power reset solves the problem.

How can i upload the log files?

Mayby anyone see something in the log which cause this error?

Two memory leaks were fixed with the newest 1.5 FW version. Maybe related.

Hello,

Could you please confirm if the issue persists with the latest firmware available for the TSW212? You can download it from the following link: TSW212 Firmware Downloads.

Best regards,

Hello,

I don,t know.
I had this problem once in few months. Since the last power reset, the switch works.

How can i upload teh logfiles?

Could you kindly confirm if your TSW212 is operating on the latest 1.5 firmware version?

Best regards,

As I wrote above, this error occurs every few weeks.
We still need some time to monitor this.

Hello,

Understood.
I will await your feedback after testing with the latest firmware.

Best regards,

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