Troubles with email on RUT950

We have deployed many RUT950 routers on remote locations to allow basic communication with our equipment using SMS. So far everything went well.
We are just installing a such network in Indonesia, and we are facing strange issues with the SMS.
In short:
We can send an SMS from the Web UI, but our application which uses http APIs just received ‘Timeout TIMEOUT’, each time we try to send a SMS. If we send an SMS from a phone to the router, it does not show up on the Web UI, but we can list it and read it from our application.

What could be wrong?
Is it a problem from the operator?
Shall we adapt the router configuration?

Thanks for any advice.

Sorry for the wrong title…
Should read ‘Troubles with SMS on RUT950’
I just didn’t find a way to correct it…

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