TRM250 hangs when trying to sms or 500 error

when i try to send a sms with my second i get this trm250

ate
OK
at+cfun=1
OK
at+cmgf=1
OK
at+cmgs="+31652384841"
> bas is top
+CMS ERROR: 500

and then it hangs and stops responding or +CMS ERROR: 500 error

And error description from manual is unknown so i what can i do

Hi there,

Could you access your device SSH enter the following commands, and then provide the outputs you receive? Kindly blur out any sensitive information.

AT+CREG?
AT+CSQ

And finally, AT+CPMS?

Regards,
M.