# TRB500 three times slower than my cell phone **URL:** \ **Category:** Networking Solutions\ **Created:** [January 5, 2024, 5:20pm UTC](https://community.teltonika.lt/t/trb500-three-times-slower-than-my-cell-phone/3553 "2024-01-05T17:20:35Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![anon74548148](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/a/cc9497/32.png) [@anon74548148](https://community.teltonika.lt/u/anon74548148)\ **Post date:** [January 10, 2024, 5:41am UTC](https://community.teltonika.lt/t/trb500-three-times-slower-than-my-cell-phone/3553/7 "2024-01-10T05:41:32Z")
Dear Tom, Thank you for providing clarification and your response. It appears that the device is currently linked to the n28 5G band. To address this, we plan to update the modem firmware. This update aims to resolve specific issues related to the n28 5G band on particular 5G networks. Additionally, it aims to address situations where the device is connected to 5G, but the connection is not being reported. We have prepared the instructions on the modem update process: > [@TRB500 modem update proceedure](https://community.teltonika.lt/t/trb500-modem-update-proceedure/1940): > > Dear Community forum users, This thread is intended to describe the procedure of updating the internal modem firmware for TRB500 device. IF you are looking for help on updating the internal modem firmware on the RUTX50, please check out this comment: [RUTX50 fails to connect to KPN Network - Crowd Support Forum | Teltonika Networks](https://community.teltonika-networks.com/62410/rutx50-fails-to-connect-to-kpn-network?show=66173#a66173) The modem update is intended to address the issue with n28 5G band on certain 5G networks (mainly the ones found in the Netherlands), as well as 5G connection not be… Thanks, Mahmoud --- _[View the full topic](https://community.teltonika.lt/t/trb500-three-times-slower-than-my-cell-phone/3553)._