TRB500 - no Sim Card recognized

I received my new TRB500 today. Unfortunately it doesn’t recognize that there is a SIM card in it. I tried different SIM cards and also tested them in my cell phone.


Hello,

Thank you for reaching out. To investigate and troubleshoot your issue more in depth, I’ve sent you a form to fill out. Please use 11741 as the ticket ID when completing the form. Once you’ve submitted it, we’ll contact you privately to assist you and look into the matter further.

Kind regards,

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