# TRB500 goes down in internet

**URL:** <https://community.teltonika.lt/t/trb500-goes-down-in-internet/2770>\
**Category:** Networking Solutions\
**Created:** [November 15, 2023, 12:31pm UTC](https://community.teltonika.lt/t/trb500-goes-down-in-internet/2770 "2023-11-15T12:31:23Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Daumantas](https://community.teltonika.lt/user_avatar/community.teltonika.lt/daumantas/32/29_2.png) [@Daumantas](https://community.teltonika.lt/u/Daumantas)\
**Post date:** [November 15, 2023, 1:25pm UTC](https://community.teltonika.lt/t/trb500-goes-down-in-internet/2770/3 "2023-11-15T13:25:45Z")

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Hello,

Could you share the signal parameters of the device when the speed is good vs. when it’s bad?  
Additionally, could you comment on what is connected to the device? How are the speed tests performed?  
Make sure the device is running the latest firmware, and the modem is up to date: [TRB500 modem update proceedure](https://community.teltonika.lt/t/trb500-modem-update-proceedure/1940)

Best regards,

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