TRB140 modem firmware update

NETWORKING SOLUTIONS
1

Hello,
I own a TRB140 running firmware 7.12.3 and modem firmware EC25EUGAR06A05M4G_BETA1108_01.005.00.000.
I would like to update the modem to the latest firmware version.

Regards,

Vincent Monnat

3

Hello Vincent,

Thank you for reaching out.

Could you answer the following questions (to gather some additional details) before proceeding with modem upgrade instructions?

  1. Are you experiencing any mobile connection issues with your current modem firmware, or do you just want to upgrade it to the latest version?
  2. Also, could you check if an update for the internal modem is available in the System → Firmware page?

Looking forward to hearing from you.

Best regards,

4

Hello Martynas,

Sorry for the delay.

  1. I just wanted the latest version
  2. Capture enclosed
    unsupported
    unsupported902×264 14 KB

    TRB140
    TRB1401976×1318 218 KB

Regards,

5

Hello @kjasliu72lswodi,

For this modem update matter, we’ll need to contact you privately. Please fill out the form sent to your email inbox (the one used for registering on the forum). When completing it, use 12522 as the ticket ID. Once submitted, we will reach out to you with further instructions.

Kind regards,