Transfer RMS pack to new router

NETWORKING SOLUTIONS
1

Hello,

I plan to replace my RUT360 with a RUTX50 and I would like to know if it possible to transfer the 5y Management Pack assigned to the RUT360 to the new router. I saw some topics that only RMS Administrators (Teltonika) can do it, is it correct ?

Best regards

3

I thought devices automatically assigned credits in RMS were done on a month by month basis and then only if the auto update option was enabled?

4

For credits yes but i have a management pack on this device.

5

Hello,

Could you please confirm if RUT360 is functioning normally? If not, could you provide details about the specific issues device experiencing ?

Best regards,

6

Hello Marija,

The device is working perfectly. I am upgrading the system to get a better bandwith and being able to get the position of it (GNSS). 5G compatible devices were not out at that time.

Best regards,

7

Hello,

Thank you for confirming it. Unfortunately, we are unable to transfer packages between working devices. We can only transfer a package from a device that is being sent for RMA.

We appreciate your understanding.

Best regards,

8

I don’t understand why anybody would buy a 5 year management pack for a device they would possibly be EOL, superseded or updated before then?

9

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