Teltonika RUT955 cannot ping IP address local Sangfor through IPSEC VPN

Hi Support,

i got issue :

sangfor —> teltonika (behind from sangfor, I can ping ip add device back teltonika)

Teltonika ----> sangfor (behind from teltonika, I cannot ping add device back sangfor)

Sangfor Technical already check config sangfor, he say that sangfor configure no issue. i need to know teltonika need allow from ping ip from outsite to local?

Hello,
Just to clarify, You can ping 192.168.3.2 from 192.168.50.x but cannot ping 192.168.50.x from 192.168.3.x.
There are a few things to look out here.

  1. Do a traceroute to see where the ping gets dropped.
  2. Make sure that you added the remote subnet properly in the IPSec settings of the RUT955.
    You can add a screenshot of your IPSEC settings (Kindly Redact any personal and sensitive information).
    Regards,
    Clive Pinto

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