Support.energy email question

Hi

Wanted to ask what turnaround time i should expect when sending mails to support.energy@teltonika.lt mail ?

How often does the team answer/monitors that mail ?
I sent some follow up info a week ago without an answer so far. Is that ok or might it got filtered somehow ?

Thanks in advance

Hello, Oleg,

Sorry for the delayed reply.

Let me review your email and I will reply to you.

Kindest regards,
Džiugas | Teltonika