we currently have 13 RUT240 devices in operation, all at different locations in Germany and Switzerland. 4 devices have been shown as offline on the RMS for quite some time now, although they have the same settings as the others and although we have an active/paid RMS licence on all devices. The clients which are connected to the “offline” devices have internet, so it isn’t a connection issue. What could be the issue?
The FW version is RUT2_R_00.07.03.2
Thanks in advance for your support.